MAIDeSITe Electric Lift Chair for Elderly, Raises to 20, Supports Up to 300 LBS

Is the charger and remote control included in the package, or do I need to purchase them separately?

Absolutely! The package includes both the charger and the remote control. If you happen to receive a package that is missing any of these components, please let us know, and we will promptly send you the replacements.

I’m uncertain about the charging process. After charging my hand controller for three hours, there’s still no light. Does this mean it’s broken?

When charging, the charger’s indicator light will turn red during the process and will switch to green once fully charged. It’s important to note that the light on the hand controller itself will stay off both during and after charging. To check the battery status, simply press the "UP" or "DOWN" buttons on the controller; the light will indicate the current battery level.

If I primarily use the chair lift for emergencies and not on a regular basis, how often should I charge the hand controller?

The frequency of charging the hand controller should reflect your usage habits. However, we recommend that, even if the chair lift isn't used frequently, you should charge it fully at least once a month. This practice helps prevent deep discharge of the battery.

Is it safe to use this chair lift while in the bathtub, and can I submerge it in water?

Our chair lift is designed to be waterproof, which makes it safe to use while submerged in water, provided that the hand control is properly connected to the chair. While it’s fine to use during a bath, just be cautious not to leave it submerged for extended periods once you're finished.

What should I do if the product doesn’t meet my expectations after the 30-day return period has passed?

I'd be happy to clarify our return policy! Although Amazon's standard return window is 30 days, we offer an extended return period of 3 months for our customers. If you have any concerns or issues, feel free to reach out to us!

Now, let’s discuss the features of the chair lift:

Durable Construction – Weighing in at 30 pounds, our electric chair lift is both lightweight and sturdy. Made with high-strength steel materials, it supports a weight capacity of up to 300 pounds, ensuring convenience and safety for older adults or those who are at risk of falls.

Foldable Side Wings – The chair comes with two foldable side wings that make it easy to transition from the ground to the lift chair. It’s also equipped with a removable seat cushion for easier cleaning, increasing comfort and safety during use.

Fully Waterproof – Our chair lift adheres to the IPX8 waterproof standard, which means it can be safely submerged in water. With six suction cups for added stability, the chair lift functions normally even while in the bathtub.

Electric Lifting – The chair lift operates without requiring a direct power supply, as it is equipped with rechargeable batteries. It is adaptable for various environments, but be sure to remember to charge the battery regularly. (Note: The indicator light on the hand control will not illuminate when it is charging.)

After-Sales Service – We offer a returnable service for your peace of mind. If your chair lift arrives damaged during transit, please get in touch with us directly. You can trust us to deliver quality products and exceptional customer support.

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